Privacy Policy
Effective Date: 17th November 2025
Welcome to Booking9ja, Nigeria’s trusted online booking platform for affordable shortlet apartments, luxury beach houses, holiday homes, and boat cruises in Lagos, Nigeria. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or services. By using Booking9ja.com, you agree to the practices described here.
1. Information We Collect
When you interact with Booking9ja, we may collect the following information:
A. Personal Information
- Name, email address, phone number
- Account login credentials
- Payment information (processed securely via trusted platforms)
- Identification or verification documents (for vendors)
B. Booking Information
- Property or experience you book (shortlet apartment, beach house, or boat cruise)
- Booking dates, duration, guest count, and payment history
- Special requests or preferences
C. Vendor Information
- Business/property name, type of service, address, and contact details
- Verification documents (property ownership, ID, business certificate)
- Payment preferences and commission account details
D. Usage & Technical Data
- IP addresses, browser type, operating system, and device information
- Website activity (pages visited, time spent, clicks)
- Cookies and similar technologies for analytics and personalization
2. How We Use Your Information
Booking9ja.com uses your information to:
- Provide secure, instant bookings for shortlets, beach houses, holiday homes, and boat cruises in Lagos.
- Verify vendor listings and ensure trusted, verified properties.
- Process payments and manage vendor commissions.
- Improve our platform by analyzing usage and trends.
- Send transactional communications (booking confirmations, updates, receipts).
- Offer personalized recommendations, promotions, and rewards.
- Ensure website security, prevent fraud, and comply with legal requirements.
3. How We Share Your Information
We do not sell your personal data. Information may be shared with:
- Vendors to confirm bookings and provide services.
- Payment processors to facilitate secure transactions.
- Service providers (IT, analytics, cloud services) to improve platform functionality.
- Legal authorities when required by law or to prevent fraud.
Booking9ja Premium listings are managed by our in-house team, maintaining a high standard of security and quality while complementing vendor listings.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Track website usage for analytics
- Maintain session information for logged-in users
- Customize content and recommendations
- Improve search and filtering for shortlet apartments, luxury beach houses, and boat cruises in Lagos
You may disable cookies in your browser, but some features may not work optimally.
5. Your Rights & Choices
As a user or vendor, you can:
- Access and update your personal information in your account.
- Request deletion of your personal data (subject to legal or contractual obligations).
- Opt-out of marketing communications.
- Manage cookie preferences.
For any requests, contact our support team at [email protected]
6. Security Measures
Booking9ja.com implements robust security measures to:
- Protect against unauthorized access or disclosure
- Secure payment transactions and sensitive data
- Maintain trust across all shortlet, beach house, holiday home, and boat cruise bookings
All vendor and user information is processed and stored according to industry best practices.
7. Children’s Privacy
Booking9ja.com is not intended for children under 18. We do not knowingly collect information from minors.
8. External Links
Our website may contain links to external sites (e.g., vendor websites or partner services). Booking9ja.com is not responsible for the privacy practices of these third-party websites.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. We encourage you to review our Privacy Policy periodically.
10. Contact Us
For questions about this Privacy Policy or your personal data, reach out to:
Email: [email protected]
Phone: +234-908-2832-195
Address: Jetty Lekki Phase 1, Lekki, Lagos, Nigeria
Booking9ja – Stay. Sail. Escape. Nigeria’s bookings made simple.
Book affordable shortlet apartments, luxury beach houses, holiday homes, and boat cruises in Lagos with confidence. All bookings are secure, verified, and flexible, ensuring comfort, convenience, and unforgettable Lagos experiences.